Kelp Reef

[KUS]

Hello Markus,

Thank you for sending your message to Environment Canada. Communication problems developed with the Kelp Reef weather station on December 14. Our maintenance technicians are aware of this problem and it will be fixed as soon as possible.

Yours truly,

Bernard Duguay
Meteorological Inquiry Specialist
MSC National Inquiry Response Team
Environment Canada

[more force 4]

Translation from Federalese:

Hello Markus,

We wish you had not sent your Message to Environment Canada. Its people like you asking daft questions stops us from getting any real work done. The Kelp Reef weather station would have been fixed by now if I didn't have to keep answering these kind of questions. The weather is nasty right now and our technicians must put their own comfort and safety first, according to union rules. If we can't go out on a boat in mirror calm sunny weather, we don't go. Why should you care, you don't live on Kelp Reef anyway. We will fix it when we feel like it. Please don't write to us anymore.

Yours truly,
Bernard Duguay,
Must be Polite to the Taxpayer Department
But Only Just and Get Rid of Them ASAP Division
etc.

[JL]

Dear More Force 4 : We have read your 'tongue in cheek' response to Mr. KUS & after consideration we would like to offer you a position in our 'Human relations dept.' Your ability to communicate at a grassroots level is just what we are looking for . Please send a resume in both official languages to: Dept. of Human relations, meteorology Ottawa . Sincerely yours: JL mindwaste cyber-psychology analyst.

[KUS]

Ongoing EC maintenance issues:

Hello,
Thank you for sending your request to Environment Canada.

The Discovery Island automatic weather station stopped reporting on december 24. This communication problem was reported to our maintenance technicians and will be repaired as soon as possible but I don't know when they will be able to get to the site.

Yours truly,

Denis Langevin
Meteorological Inquiry Specialist
National Inquiry Response Team (NIRT) ISO 9001:2008
Environment Canada

I note they don't provide their personal email or phone number.... MF4 is probably right about what they would LIKE to write....however....

[KUS]

amazing, back since 3pm yeay, EC, yeah!

[KUS]

From: Env Canada Weather-Météo [mailto:]
Sent: Friday, January 07, 2011 5:54 AM

"Thank you for sending your message to Environment Canada. We understand that the Kelp Reef weather station is important for mariners. We hope to make a service trip next week, weather permitting.

Best regards,
Bernard Duguay
Meteorological Inquiry Specialist
MSC National Inquiry Response Team ISO 9001:2008
Environment Canada"

[nanmoo]

I like his title, "Meteorological Inquiry Specialist" - AKA guy who writes back to people noting problems with weather.

[KUS]

The following information was submitted : ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Region : British Columbia

KELP REEF Wx is still down..... despite promises weeks ago to have it repaired , should I think it's going to happen? Thanks for trying.

From: Env Canada Weather-Météo [mailto:]
Sent: Tuesday, February 01, 2011 12:22 PM
Subject: RE: Environment Canada Ser: C0130L0137 NIRT:0005877

Hello,
Thank you for sending your request to Environment Canada.
The last update to this ticket (January 22) informed that a technician will visit the site in February.

Yours truly,
Luc Lamontagne

Meteorological Inquiry Specialist - National Inquiry Response Team (NIRT) ISO 9001:2008
Environnement Canada/Environment Canada

-----Message d'origine-----
Envoyé : 30 janvier 2011 17:15
Objet : Environment Canada Ser: C0130L0137

Sent : Sunday, January 30, 2011 22:15 pm UTC

Noted. FYI This site has been down since NOVEMBER!! And it is the major indicator for winter SE winds that may pose a weather threat to Haro Strait waters. I would think this would receive some priority action. I hope the repair happens shortly, thank you for getting back to me.

[JL]

Whats a S.E. ?! Thanks Kus

[KUS]

hey, it appears to be finally working again, thanks EC